Alden Legal Limited (hereafter referred to as ‘we’) is registered in England and Wales with Company No. 10604212. Our registered office (and our correspondence address) is 25 Southampton Buildings, London WC2A 1AL. We are authorised and regulated by the Solicitors Regulation Authority (SRA No. 656244).
The person with responsibility for our data protection compliance is Joanne Wheeler (“the Data Protection Compliance Manager”) who can be contacted via email at joanne.wheeler@wearealden.com or by telephone on +44 (0) 20 3488 3335.
We are the data controller of the personal data that we keep and use. We are responsible for ensuring that all of our procedures and those who use them are compliant with the relevant data protection laws in respect of that personal data.
We are committed to safeguarding the privacy of information provided to us in course of our business and information we receive through our website. This Privacy Policy sets out the ways in which we collect and use your personal data. It also explains what rights you have to access or change your personal data.
We collect data from the following sources:
We may collect the following types of personal information about you:
We only ever use your personal information if and to the extent that applicable law allows.
Therefore, we will only process your personal information if:
Please note, therefore, that we may use your personal information in order to:
We will only ever keep personal information about you for as long as is necessary to address the purpose for which it was collected. This includes complying with any legal, regulatory, accounting or reporting requirements. In relation to the provision to you of legal services this will be in accordance with our retention and destruction policy unless we agree otherwise with you, in writing. To find out more about the firm’s retention and destruction policy please contact us.
There are times when we may need to share your information with third parties. Those third parties may include:
We may also share your personal information with third parties where:
Please note that we will never send marketing communications via SMS or call you without your specific consent and we will not pass on or sell your details to a third party.
Please note that the nature of the services we provide may require that we transfer personal information about you to locations outside the UK or the European Economic Area. You should be aware that the level of information protection in countries outside the EEA may be less than that offered within the EEA.
If this is necessary, we will always try and implement the most appropriate measures to ensure that your personal information remains protected and secure in accordance and we will advise you in the event that we are doing so.
In order to keep your information secure, we use a variety of technical and organisational measures and will always take appropriate steps to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss consistent with applicable law. These include:
All our partners, staff and third-party service providers who have access to confidential information (including personal information) are subject to confidentiality obligations.
Please always be aware, however, that information sent over the internet is rarely completely secure and whilst we will always take the most appropriate steps to protect your information, we cannot guarantee the security of your information transmitted electronically and accept no responsibility for any damage or loss caused.
You have, in most cases, the following rights in relation to the information that we hold about you:
Please note, however, that there may be limitations placed upon this by circumstances, such as when we need to retain data for legal purposes or to perform our services for you.
You have the right to make what is known as a Subject Access Request to find out details of the information that we hold about you, and the uses to which it is put. Such requests can be made in any form, but it is easier and safer if they are made to us in writing.
Subject to the performance of our contractual services to you, you have the right to withdraw consent that you may have provided to the collection, processing and transfer of your personal information for a specific purpose at any time. Once the firm has received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so.
You will not, in general, have to pay a fee to exercise any of your individual rights set out in this Privacy Policy unless the use you make of this provision becomes excessive and we are
entitled in law to make such a charge.
Our web site may contain links that will direct you to other websites or services that are operated and controlled by third parties. We have no control over these third parties, and your use of their websites and features are subject to their privacy policies. We cannot be held responsible for the privacy practices or business practices of any third-party web site.
Our web site uses cookies. These are small files created and stored on your browser or the hard drive of your computer by websites that you visit to help the website operate properly, grant appropriate access to previous users and to monitor website traffic. Cookies are generally only visible to the website that serves them and not to other websites.
Cookies are used on our Website to ‘remember’ information so that it can be passed from page to page and to collect website statistics. This data collected can help to improve our website and the services that we offer.
You can, if you wish, delete or disable cookies within your browser. The process will usually be explained in your internet browser’s ‘Help’ menu. Please be aware, however, that if you disable cookies then, whilst you may be able to browse all of our website, some of the cookies we use may be essential for the website to operate and some features may, therefore, not be available to you. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.
We reserve the right to change the terms of this Privacy Policy at any time, by prominently posting notice of the amendment on this Site. To the extent permitted by law, these changes will apply from the time they are posted.
In the event that you are not happy with the way in which we have processed or dealt with your information or responded to your question, you can complain to the Information Commissioner’s Office. Further details about how to complain can be found at https://ico.org.uk/concerns or telephone 0303 123 1113. 5
© Alden Legal 2023 | Website by Eldo™